As a senior analyst, Jessica M. Thomas uses her wide range of higher education and technology experience to empower campus leaders to reach their institution’s enrollment management, student journey, and technological goals. Specifically, she assists higher education clients in identifying opportunities to improve the student experience, compliance, operations, and decision making, all with a change management lens. Jessica’s research initiatives focus on change management in the higher education landscape and technologies that enable student success.
Jessica is dynamic, results-oriented partner and higher education professional respected for almost 20 years in the industry. She is motivated by improving the student journey, empowering teams, and creating effective processes through the design and delivery of systems and solutions for higher education industry leaders. Before joining Tambellini Group, Jessica served the higher education industry as a senior manager at Accenture, worked in the higher education sector at Deloitte, and served as a solutions architect with Ellucian. She started her higher education journey as a work-study student and advanced to hold a position as an executive director of financial aid prior to shifting to serving multiple and various types of institutions as a consultant. Her higher education experience spans enrollment management, finance, and human resources, including deep experience with system implementations and change management.
