The Modernization of Communications: An AI-Based and Consolidated Technology Approach

Why Read This Research

Explore strategies for implementing AI-driven unified communication to support collaboration, efficiency, and decision-making, while reducing systems and improving user experience, functionality, and data integration. This white paper provides insights for higher education leaders seeking to create a future-ready campus that meets the needs of students, faculty, and staff.

Key Questions Answered

• How does AI-driven communication benefit academic and administrative operations?
• How does AI-driven unified communication support tech stack consolidation and position higher education institutions for long-term success?

Features

• Area in Focus: AI-Driven Unified Communication
• Future Campus Impacts: Outcomes, Recruit, Retain, Employ, Operations, Revenue
• Author: Matthew Winn, PhD, Senior Analyst, Tambellini Group
• Research Availability: January 2025

Table of Contents

• Executive Summary
• AI-Driven Unified Communication
• Benefits of AI-Driven Communication in Higher Education
• Data-Driven Insights
• Tech Stack Consolidation
• Importance of Tech Stack Consolidation
• Impact on Tambellini’s Future Campus Workspaces
• Addressing the Needs of Faculty, Staff, and Students
• Educating Faculty and Staff
• Supporting Students
• Challenges and Solutions
• Overcoming Resistance to Change
• Addressing Data Privacy Concern
• Managing Investment in Infrastructure and Training
• Conclusion