The New York Academy of Art’s (Academy) legacy student system was no longer suitable for the institution’s modern needs and requirements. The manual business processes the Academy had grown accustomed to were not sustainable—prone to human error and siloed by department. Wanting a student system that would align with its Salesforce CRM, the Academy selected WDCi Group’s RIO Education for its cost-friendly, flexible student platform and powerful functionality. Read this case study to dive deeper into the institution’s student system selection decision and learn more about implementation, rollout, and best practices.
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