2025 Practice Guide: AI Agents in Higher Education

Why Read This Research

Higher education leaders can use this guide to align agentic AI implementation with institutional priorities, data governance, and user expectations. Explore how your institution can harness the potential of AI agents to enhance student services, streamline administrative processes, and improve institutional responsiveness.

Key Questions Answered

• How does the current product market and technology ecosystem support AI agent adoption in higher education?
• What best practices can higher education institutions adopt to responsibly evaluate, pilot, and scale AI agents?

Features

• Vendor in Focus: Amazon Web Services, Anthropic, Cohere, CollegeVine, Element451, Google, Halda, Meta, Microsoft, Salesforce
• Software Category in Focus: AI/ML Platforms, Chatbots, Business Intelligence/Analytics, Recruitment and Admissions, Recruitment and Admissions CRM
• Future Campus Impacts: Recruit, Retain, Operations, Governance, Risk, Innovate
• Author: Alpha Hamadou Ibrahim, PhD, Vice President of Data, Analytics, and AI, Tambellini Group
• Research Availability: March 2025

Table of Contents

1. Executive Summary
2. Practice Landscape
3. Practice Trends
4. Practice Recommendations